For the second time around, Addington Hospital still
emerges as one of the highly recognized institutions in the public
health service, thereby maintaining its reputation for quality service.
This was witnessed by more than 200 people, amongst whom were the
representatives from the Head Office, eThekwini District Office, and
external stakeholders when Prof Whittaker of COHSASA (Council for Health
Services Accreditation of South Africa) presented the Addington with yet
another COHSASA Accreditation certificate on the 27th of September 2005.
Giving a key note address, Prof. Whittaker, highlighted the biggest
mistake that institutions make of lowering their efforts and standards
of quality service, therefore, he urged Addington to live up to its set
quality standards, and remain an example to other institutions. “You are
at higher energy levels, and it is easy to drop. What will keep you
going though, is passion”, said Prof. Whittaker. The KZN Superintendent
General, Prof Green-Thompson congratulated Addington on this
achievement, but quickly warned that such achievements come with
challenges and responsibilities. One of the challenges is to prove
whether, accreditation is a paper work exercise, or quality which
transcends to service excellence. “Prof” emphasized that patient care is
very critical and, “our nursing staff are the custodians of that
compassion”. He added that Addington hospital could be used as a
benchmark for other institutions in the department. |
From Right: Prof. Whittaker, Managing Director (COHSASA); Mrs
Chinniah, Nursing Manager (Addington Hospital); Mr Pretorius, Finance
and System Manager (Addington Hospital); Prof. R. W Green-Thompson,
Superintendent General (KZN Department of Health); Mr S. Govender, Human
Resource Manager (Addington Hospital); Dr J. Hurst, Hospital Manager
(Addington Hospital); Dr Naidoo, Medical Manager (Addington Hospital) |
| The function was run concurrently with the individual
service excellence awards, when the staff that performed beyond their
line of duty are honoured for their dedication. Not only did the event
feature speeches on accreditation and service excellence, but also,
entertainment was part of it. Round and rounds of applause and whistles
were heard from all corners when the Addington female choir and the
famous talented Andre Audie entertained the fully packed Centenary Hall.
The function ended in Paddington Hall, where refreshments were served.
Among the guests were, Mr Msiza, Dr Mhlongo and members of the local
print media. |
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