Call Center

Talk to Us. We are listening. 24 hours. Toll Free

By providing an efficient conduit for the reporting of service delivery complaints, the obtaining of information about health services, blowing the whistle on irregularities and providing an Antiretroviral therapy Help line, the department will essentially be addressing many of the Batho Pele principles. Issues such as access, the right to complain, redress etc are directly facilitated through the services offered by this call centre.

Not only will the health care user benefit from the services offered but our most important resource, our workforce will benefit through the Employee Assistance Programme which can be accessed through the call centre ensuring confidentiality.

Quick Links

This page last edited on 12 May, 2023

The materials on this website may be copied for non-commercial use as long as our copyright notice and website address are included.

Copyright 2014 - All Rights Reserved - KwaZulu-Natal Department of Health

Disclaimer Website by KZN Department of Health