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ESHOWE HOSPITAL P/Bag 504 Eshowe. 3815 Tel: +27 (0) 35 473 4500 Fax: +27 (0) 35 474 4914 Email: zandile.jaffe@kznhealth.gov.za |
Services offered at Eshowe hospital
Clinical Services
Casualty
Crisis care for adult and child abuse
Dental services
Dietetics
Flying squad service - optometrist
General medicine
Obstetrics and Gynaecology
OPD services
Occupational health
Optometry
Mental health services
Physiotherapy
Primary Health Care Services - 2 fixed clinics and 51 mobile service points
General Surgery
Clinical Support Services
Anaesthetics
Theatre
Radiology
General Support Services
Pharmacy
Laboratory
Blood bank
Social Welfare
Psychology
Other Services
Prevention of mother to child transmission (PMCT)
Voluntary counselling testing (VCT)
Antiretroviral roll-out programme (ARV)
The provision of the above services is based on the 11 Principles of Batho Pele white paper on transformation of Public Service Delivery. We undertake to:
Consult the public about the services that we are providing.
Tell the pubic of the standards at which our services are offered
Ensure that public have equal access to our services
Treat all our customers courteously
Give accurate and full information about services that we are providing
Be as transparent and as open as possible to the public in all that we do
Ensure that we rectify any areas where performance is below promised standards, and an immediate and genuine apology be made and effective remedy offered.
Ensure that our services are delivered in an efficient and cost-effective
We will strive to offer all these services at the highest standard possible
Ensure all staff who "go the extra mile" are recognized and rewarded.
Ensure that all the Batho Pele Principles are put into practice in every department, to have positive impact n both the customers and the suppliers
Ensure that leaders take an active role in every aspect of work and that everyone is fully involved and committed in giving excellent service.
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