More than 700 000 people now get their chronic medication closer to home in KZN
The package is then delivered to a mutually acceptable collection point,
which we call the Pick-up-Point. Patients are offered the opportunity
their chronic medicines at point that is mutually convenient.
The patient receives notification via SMS that the medication has been
dispatched by SMS, and is ready for collection. It is highly convenient
The CCMDD programme also offers patients the option of collecting their chronic
medicines at the health facility Pick-up-Points (fast queues or adherence clubs).
Patients who wish to take advantage of this system need to register at the DOH facility
and choose the Pick-up Point that is convenient to collect the parcel medicine from.
They are required to bring their identity document/Passport or permit to register and
Collection dates are written on the collection card.
The patient collection card has important information at the back guiding
the patient on the collection of the medicine parcel.
For any enquiries regarding registration of collection of medicines, patients are urged to:
Call the toll-free number: 0800 070 070
Send a Please-call-me: 073 161 7102
Time : 07H30 for 08H00k
Issued by the KZN Department of Health
Contact Sam Mkhwanazi on 081 038 2193