Fort Napier Hospital Patient Rights

To be treated in a safe environment whist a patient
To have their property / clothing kept in a secure place to prevent theft
To be provided with appropriate information about hospital policies and the Mental Health Care Act in a language of their choice
To not be discriminated against on the basis of race, gender, age or type of illness
To be able to talk to members of multidisciplinary team involved in their care and treatment
To have appropriate information and counselling provided before any tests or assessments are performed
To be given appropriate information about: treatment, reason for hospitalisation, expected length of stay, results of tests and assessments
To have clinical and social information recorded and handled in a confidential and private manner
To discuss any complaints or grievances with a named member of staff who will initiate appropriate investigation and submit this information to hospital management who will then act on this
To obtain written consent before any method of recording (audio, video or photographic) is undertaking when interviewing patients
To have communication with family members (personal, telephonic or written) where feasible
The right to refuse to participate in any research project without compromising his/her access to services offered by the hospital.

Fort Napier Patient Responsibilities

To respect the rights of other patients and staff
To utilize the mental health services optimally and without abuse
To get to know his/her local health services and what they offer
To provide relevant and accurate information for diagnosit, treatment and rehabilitation plans
To comply with prescribed treatment and/or rehabilitation procedures
To enquire about costs of services, treatment and rehabilitation procedures
To arrange for the payment of these costs timeously and in full