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About GJ Crookes hospital
Primary Health Care
Primary health care services provided by 15 provincial clinics and 2 local
authority clinics , 4 mobile teams , 2 school health teams and Community.
Clinics referring to G.J Crookes hospital
- Nyangwini
- Baphumile
- Ndelu
- Dududu
- Khayelihle
- Mabheleni
- Mfume
- Umgayi
- Morrisons Post
- Philani
- Umzinto
- Scottburgh
- Dlangezwa
- Mganageni
- Nkwali
- Pennington
- G.J Crookes Gateway
GJ Crookes
referral system
Administration
Hospital Board: As a public institution, G.J Crookes Hospital believes that the
public should be represented in every decision making process. Our Board is made
up of The Hospital manager, members of management (Nursing, Medical, Human
Resources, Finance & Systems) and volunteer community members who have
demonstrated a commitment to the health of our community.
Board Members
- Rev CMK Dlamini (Chairperson)
- Mrs. I Smith
- Mr. R Tomlinson
- Mr. GG Govender
- Mr. B Somera
- Councillor N Gumede
- Mrs. F Scott Williams
The board is responsible for acting as ambassadors to the community and ensuring
that the hospital is responsive to community needs.
Leadership: G.J Crookes Hospital’s senior leadership team is made up of 5
individuals who have different staff members under their supervision. The team
is responsible for directing the organisation in a way that makes it more
cohesive and consistent by applying their leadership qualities. They provide
direction and administration to ensure achievement of the hospital’s mission and
vision.
Public Relations Department
Setting our standards and ensuring the well being, satisfaction and comfort of
our patients and visitors is our primary goal. We always attempt to provide
service according to the Batho Pele principles of service delivery which means
“people must come first”. Should at any time you feel unsatisfied or have any
grievance against the hospital or our staff, please feel free to contact the
office of the Public Relations Officer. The PRO is always available From Monday
– Friday at 7:30 – 16:00 to discuss and resolve the matters concerning the
public and if ever the matter is not resolved immediately, the PRO will do an
investigation concerning the matter to resolve it to your satisfaction and you
will be given feedback.
Complaints and suggestions can be verbal or written and there are
complaints/suggestion forms and boxes available at every public point throughout
the hospital.
This is another way the G.J Crookes hospital is striving to ensure optimal
customer satisfaction.
If ever you are not satisfied with the feedback from the PRO you can contact the
Hospital Manager who can try and resolve your concern or the office of the
Ombudsperson in the KZN Department of Health Head Office, telephone number is
available on the website.
Contact number: 039 978 7004
Miss T Hadebe, Public Relations Officer
Media Relations
G.J Crookes Hospital welcomes media interest and inquiries and actively
encourages coverage of its activities and operations. All requests from media
should be placed through the public relations department. We will ensure that
your queries are dealt with timeously. The department's business hours are
Monday - Friday 7 a.m. to 4:30 p.m.
Please note that we value the patient’s right to privacy, and information
regarding patients medical condition will not be disclosed without written
approval from the patient or family, if the patient is a minor (under the age of
18).
After hours, dial the reception number 039 978 7000 and ask for the nursing
supervisor, who will take down all your details.
Photographs, Interviews & Tours
The public relations department coordinates all media related hospital tours,
and all patient related photographs and interviews. No one will be allowed to
take pictures, tours or coordinate interviews without prior approval of the
Public Relations Officer.
Accommodation
The G.J Crookes hospital provides accommodation for its staff members, although
it is limited. Accommodation is mostly provided for medical and nursing staff,
as they are considered to be from the scarce skills division.
Leisure facilities in Scottburgh
- Tourist attraction (lodges, hotels, animal parks, ocean, beaches, annual sardine run, canoeing)
- Golf Course, there is huge golf course in the area where great leisure can be experienced.
- Tennis court, squash
- Shopping Complexes and malls. There are lovely shopping complexes around Scottburgh.
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Copyright © KwaZulu-Natal Department of Health, 2001
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